Responsible Gambling

Introduction

At Flagman Casino, we are committed to providing a safe and responsible gaming environment for all our players. We believe that gambling should be treated as entertainment, not a source of income, and we take our role in promoting responsible play very seriously. As a licensed online casino, we operate within the regulatory framework set by our licensing authorities and strive to maintain the highest standards of compliance.

What Is Responsible Gambling?

Responsible gambling is about treating gaming as entertainment, not a way to make money. It's about setting limits for yourself, being aware of your spending habits, and not chasing losses. Problem gambling can lead to financial difficulties, relationship problems, and even mental health issues.

Some common warning signs of problem gambling include:

• Increasing bet sizes to chase losses• Gambling beyond affordable means• Neglecting personal or professional responsibilities• Feeling anxious or distressed about gambling

Tools to Stay in Control

We offer a range of tools to help you stay in control of your gaming habits. These include:

• Deposit Limits: Set a limit on how much you can deposit into your account• Wagering Limits: Set a limit on how much you can wager per spin or round• Session Time Limits: Limit the amount of time you spend playing online• Reality Checks: Receive regular reminders to take a break and assess your gaming habits• Loss Limits: Set a limit on how much you can lose in a session• Self-Exclusion Options: Temporarily or permanently block access to our website and mobile app

How to Request Limits or Exclusion

If you feel that you need to set limits or exclude yourself from playing, please contact our customer support team. We will guide you through the process and ensure that your limits or exclusion are applied as quickly as possible.

Support for Problem Gambling

If you or someone you know is struggling with problem gambling, we encourage you to seek help. Our website and mobile app have a range of resources available to support players who may be experiencing difficulties. These include:

• Chasing losses• Borrowing money to gamble• Lying about gaming habits• Neglecting other areas of life

If you need further support, please contact one of the following organizations:

• GamCare: www.gamcare.org.uk• BeGambleAware: www.begambleaware.org• Gambling Therapy: www.gamblingtherapy.org

Protecting Minors

We take the protection of minors very seriously. Underage gambling is strictly prohibited, and we use age verification methods to ensure that players are at least 18 years old (or 21 in some countries). We also suggest that parents use parental control software to block access to our website and mobile app.

Resources and Useful Links

In addition to the tools and resources available on our website and mobile app, there are many other organizations and resources available to support responsible gaming. These include:

• GamCare: www.gamcare.org.uk• BeGambleAware: www.begambleaware.org• Gambling Therapy: www.gamblingtherapy.org• National problem gambling helplines• Self-assessment quizzes and risk assessments

We hope that these resources will help you to stay in control of your gaming habits and enjoy our online casino responsibly.